| Customer Feedback: | - All interested parties/stakeholders are welcome to send compliments and complaints. It helps us to identify anything that we do well, or need to improve.
- Conformity Assessment Bodies (CABs) have right to appeal on a decision made by PNAC.
- All compliments, complaints and appeals will be received by Director General PNAC and will be dealt with fairly, promptly, confidentially and without prejudice.
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